RESIDENTIAL AND COMMERCIAL DISASTER RESTORATION SERVICES

Using professional biohazard cleanup services, like ServiceMaster Restore, is crucial to properly and safely handle hazardous materials. Our highly trained technicians have the expertise, specialized products and equipment necessary to effectively remove biological waste and disinfect pathogens. Attempting to clean up biohazards on your own can be dangerous and may result in spreading infectious contamination to other areas of your home. We isolate the affected area, remove any unsalvageable items, and thoroughly clean and disinfect to ensure a safe living environment for you and your family.

As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.

Depending on the extent of damage from the fire, this is ultimately your decision. Some things you may want to consider are safety concerns, odours, electricity, and disruption to your business as a result of the equipment, work and noise that may be necessary to complete the restoration process. If vacating your premises during the process, consider informing all customers and associates; forwarding your mail to your temporary location; stopping or redirecting pickups and deliveries; and notifying all utility companies, of the temporary suspension of services to your usual business location during the restoration process.